How IT Governance Works

The IT governance structure, under the auspices of the Chief Information Office (CIO), establishes the strategic, operational, and technical decision-making process required to ensure IT enables the University to excel in its mission. IT governance provides strategic leadership, establishes campus-wide IT priorities and policies, and is accountable and transparent to the University community. The following diagram illustrates the committee structure for IT governance at the University.

IT Goverance Framework for NMSU

General Responsibilities of IT Governance Committees

The IT governance structure as a whole is responsible for the following:

  • Establishing and communicating a campus-wide IT vision that supports the University mission and goals
  • Establishing IT policies that support strategic, campus-wide IT priorities
  • Establishing an overall IT budget structure for total IT spend on campus, starting with ITS
  • Defining technical architecture and standards for the University
  • Establishing best practices and tools for IT across campus

IT Governance Values

For IT governance to be successful, the committees must hold the following values:

  • Transparency — Governance structure and process must be clear. How decisions are made and who has input rights and decision-making rights must be readily apparent to campus.
  • Communication — Communication must occur into, out of, and across the committees and with campus.
  • Accountability — Committees and task forces must be held accountable for delivering on their responsibilities. Clear escalation paths for issue resolution must be defined and outlined in charter documentation.
  • Responsibility — Governance structure must focus on decision making and results more so than implementation and project management.
  • Appropriate representation — Constituency groups across campus must be represented.
  • Active support — Governance structure requires staff to support the process. Agenda setting, meeting logistics, issue tracking, and communication are all essential aspects of active support.

 

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