How IT Governance Works

The IT governance structure, under the auspices of the Chief Information Office (CIO), establishes the strategic, operational, and technical decision-making process required to ensure IT enables the University to excel in its mission. IT governance provides strategic leadership, establishes campus-wide IT priorities and policies, and is accountable and transparent to the University community. The following diagram illustrates the committee structure for IT governance at the University.

2 - IT Goverance Framework for NMSU -- DRAFT 05-19-2016

General Responsibilities of IT Governance Committees

The IT governance structure as a whole is responsible for the following:

  • Establishing and communicating a campus-wide IT vision that supports the University mission and goals
  • Establishing IT policies that support strategic, campus-wide IT priorities
  • Establishing an overall IT budget structure for total IT spend on campus, starting with ITS
  • Defining technical architecture and standards for the University
  • Establishing best practices and tools for IT across campus

IT Governance Values

For IT governance to be successful, the committees must hold the following values:

  • Transparency — Governance structure and process must be clear. How decisions are made and who has input rights and decision-making rights must be readily apparent to campus.
  • Communication — Communication must occur into, out of, and across the committees and with campus.
  • Accountability — Committees and task forces must be held accountable for delivering on their responsibilities. Clear escalation paths for issue resolution must be defined and outlined in charter documentation.
  • Responsibility — Governance structure must focus on decision making and results more so than implementation and project management.
  • Appropriate representation — Constituency groups across campus must be represented.
  • Active support — Governance structure requires staff to support the process. Agenda setting, meeting logistics, issue tracking, and communication are all essential aspects of active support.

 

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